Privacy Policy
PRIVACY STATEMENT
----
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SMS/MMS MOBILE MESSAGING MARKETING PROGRAM
We will only send marketing communications via email or SMS where you have provided prior, explicit consent (opt-in). You can unsubscribe at any time by clicking the unsubscribe link in the message or contacting us directly. We do not sell or rent your contact details to third parties for their own use.
This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
INTERNATIONAL DATA PROCESSING – UK AND EU CUSTOMERS
When we sell and fulfil orders to customers in the United Kingdom and European Union, these sales may be processed and fulfilled by our UK partner, Atlantic Access Limited, acting on our behalf. Atlantic Access operates under a commercial agency arrangement and may access customer information, including names, email addresses, phone numbers, delivery details and order history, for the purpose of fulfilling orders, managing customer service, processing returns, and coordinating marketing communications where permitted.
Atlantic Access Limited is registered in England and Wales under company number 09873297. All data processed by Atlantic Access is handled in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable EU laws. Customer data is never used for purposes unrelated to the original transaction without consent.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
DAA, NAI , EDAA (Europe Only)
If after you opt-in to any subscriptions, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@ohsnap.com or mailing us at:
2131 E Williams St, Suite 108, Apex, NC 27539, USA
For customers located in the UK or EU, we rely on the following legal bases under the UK GDPR and EU GDPR to process your personal data:
- Performance of a contract: To fulfil your order and provide you with products or services.
- Consent: For marketing communications, where you have actively opted in.
- Legal obligation: For compliance with consumer protection, tax, and financial recordkeeping laws.
- Legitimate interests: To improve our services, respond to inquiries, or prevent fraud, provided these interests are not overridden by your rights.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
If you are based in the UK or EU, please note that your data may be transferred to and processed in the United States or other jurisdictions that do not offer the same level of data protection as your home country. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or UK Information Commissioner, or equivalent transfer mechanisms required by law.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - FIRST AND THIRD PARTY PIXELS AND COOKIES
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses.
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
This website uses cookies. Certain cookies are essential for site functionality and are always active. Other cookies (e.g. analytics, advertising, targeting) will only be used with your consent, in compliance with the UK and EU ePrivacy Regulations. You can manage your cookie preferences at any time via our Cookie Settings panel.
Visit this page for a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
SECTION 8 - AGE OF CONSENT
By using this site, you confirm that you are at least 16 years old (or at least 13 years old with the consent of a parent or guardian) if you reside in the UK or EU, or that you are the age of majority in your jurisdiction of residence if outside of the UK/EU.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@ohsnap.com or by mail at
ohSnap Inc
[Re: Privacy Compliance Officer]
2131 E Williams St, Suite 108, Apex, NC 27539, USA
UK/EU CONTACT FOR PRIVACY MATTERS
If you are a customer based in the UK or EU and wish to exercise your rights under the UK GDPR or EU GDPR, including access, rectification, or erasure of your personal data, you may contact our authorised UK representative at:
Atlantic Access Ltd
32 Hill Top, London, NW11 6EE, United Kingdom
Email: uk@ohsnap.com
|
Name |
Domain |
Retention |
Type |
|
secure_customer_sig |
ohsnap.com |
1 years |
First-party (Cookie) |
|
localization |
ohsnap.com |
1 years |
First-party (Cookie) |
|
keep_alive |
ohsnap.com |
30 minutes |
First-party (Cookie) |
|
__cfruid |
.ohsnap.zendesk.com |
Session |
First-party (Cookie) |
|
_secure_session_id |
ohsnap.com |
24 hours |
First-party (Cookie) |
Functional cookies
These cookies enable the site to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
|
Name |
Domain |
Retention |
Type |
|
_dd_s |
ohsnap.com |
15 minutes |
First-party (Cookie) |
|
fsb_previous_pathname |
ohsnap.com |
Session |
First-party (Cookie) |
|
VISITOR_INFO1_LIVE |
.youtube.com |
180 days |
First-party (Cookie) |
Performance cookies
These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
|
Name |
Domain |
Retention |
Type |
|
_y |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
_shopify_s |
.ohsnap.com |
30 minutes |
First-party (Cookie) |
|
_landing_page |
.ohsnap.com |
14 days |
First-party (Cookie) |
|
_shopify_sa_t |
.ohsnap.com |
30 minutes |
First-party (Cookie) |
|
_shopify_sa_p |
.ohsnap.com |
30 minutes |
First-party (Cookie) |
|
_gid |
.ohsnap.com |
24 hours |
First-party (Cookie) |
|
_gat |
.ohsnap.com |
39 seconds |
First-party (Cookie) |
|
_s |
.ohsnap.com |
30 minutes |
First-party (Cookie) |
|
__attentive_id |
ohsnap.com |
1 years |
First-party (Cookie) |
|
_shopify_y |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
__attentive_cco |
ohsnap.com |
1 years |
First-party (Cookie) |
|
_orig_referrer |
.ohsnap.com |
14 days |
First-party (Cookie) |
|
__attentive_pv |
ohsnap.com |
30 minutes |
First-party (Cookie) |
|
_ga_1DZE13PWYT |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
__attentive_ss_referrer |
ohsnap.com |
30 minutes |
First-party (Cookie) |
|
_ga |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
__attentive_dv |
ohsnap.com |
24 hours |
First-party (Cookie) |
|
AWSALBCORS |
widget-mediator.zopim.com |
7 days |
First-party (Cookie) |
|
_attn_ |
ohsnap.com |
1 years |
First-party (Cookie) |
Targeting cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
|
Name |
Domain |
Retention |
Type |
|
_gcl_au |
.ohsnap.com |
90 days |
First-party (Cookie) |
|
_uetvid |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
_fbp |
.ohsnap.com |
90 days |
First-party (Cookie) |
|
_uetsid |
.ohsnap.com |
24 hours |
First-party (Cookie) |
|
test_cookie |
.doubleclick.net |
15 minutes |
First-party (Cookie) |
|
IDE |
.doubleclick.net |
1 years |
First-party (Cookie) |
|
__kla_id |
ohsnap.com |
1 years |
First-party (Cookie) |
|
YSC |
.youtube.com |
Session |
First-party (Cookie) |
|
MUID |
.bing.com |
1 years |
First-party (Cookie) |
Unclassified cookies
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
|
Name |
Domain |
Retention |
Type |
|
tpc_id |
.attentivemobile.com |
1 years |
First-party (Cookie) |
|
guest_id_marketing |
.twitter.com |
1 years |
First-party (Cookie) |
|
muc_ads |
.t.co |
1 years |
First-party (Cookie) |
|
_ttp |
.tiktok.com |
1 years |
First-party (Cookie) |
|
guest_id_ads |
.twitter.com |
1 years |
First-party (Cookie) |
|
MR |
.bat.bing.com |
7 days |
First-party (Cookie) |
|
personalization_id |
.twitter.com |
1 years |
First-party (Cookie) |
|
_tt_enable_cookie |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
__qca |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
__zlcmid |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
_ttp |
.ohsnap.com |
1 years |
First-party (Cookie) |
|
guest_id |
.twitter.com |
1 years |
First-party (Cookie) |